Empire Wine Reviews

Empire Wine has an overall rating of 3.1 based on 29 reviews. Customer feedback on Empire Wine is mixed: Empire Wine reviewers highlight positive aspects like wide selection of wines, competitive pricing, excellent customer service, fast shipping, which strongly appeal to wine enthusiasts, casual drinkers, gift buyers, event planners. However, Empire Wine is often criticized for its limited local delivery options, occasional stock issues, website navigation challenges, higher shipping costs for some regions.

3.1/5.0

29 reviews

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All Empire Wine Reviews (29)
joseph.Cowie
May 24, 2026
"I mean, everything in my order showed up..."
I mean, everything in my order showed up and it was packed fine. One bottle did take a little longer to ship, which had me wondering for a bit, but in the end nothing was missing.
LUKACH
May 18, 2026
"Checkout was a pain"
Tried to pay twice. It froze both times. Then I saw pending charges on my card. Stressful. Not ordering here again.
JohnStalder
May 13, 2026
"I don’t know if it was just me..."
I don’t know if it was just me or what, but trying to check out was way more frustrating than it should’ve been. I’d get all the way through and then the page would glitch or freeze or just not do what I expected, and I kept having to go back and try again. The website itself felt kind of clunky too, like I was second-guessing where to click half the time. I just wanted to place my order and be done, but it turned into this whole annoying thing.
christinebean6711
May 05, 2026
"Definitely Not Right"
I’m 100% sure this bottle was off. It tasted sour, flat, and just wrong from the first sip. There’s no way it was supposed to taste like that. I couldn’t enjoy it at all.
Carrie_guidry04
April 26, 2026
"Rare bottles can be a bit of a gamble"
I’ve found a few rare bottles here and there, which is always exciting, but it’s definitely not something you can count on every time because some visits are a total win and other times you walk in hoping to spot something special, check the shelves, ask around, look one more time just in case, and still end up leaving with nothing unusual.
TracieValle_98
April 09, 2026
"Good selection, but a little hit or miss"
Had a decent wine selection, but a few things I was looking for were either out of stock or kind of hard to find. Wasn’t a bad experience, just felt okay overall.
hello_pablo692
April 07, 2026
"Didn't really add up for me"
I gave this a try thinking I might save a little, but once the shipping and extra fees were added, it just didn’t make much sense. At that point, I could’ve gotten the same thing somewhere else for about the same price, maybe even less. It might work out for certain orders, but for me the value just wasn’t there, so I probably wouldn’t use it again
SMITH
March 12, 2026
"Order showed up crazy fast"
I grabbed a few bottles from Empire Wine and wasn’t expecting them to show up that quick. Got the shipping email soon after I placed the order, and the tracking started updating right away, which was dope.
The box landed at my place in just a couple days, and everything was packed up solid. No drama, no broken stuff, just fast shipping, which is really what I cared about. I’d definitely order from them again...
hello_jim530
March 03, 2026
"Checkout was way more frustrating than it needed to be"
I was trying to place an order on empirewine.com and the checkout process was annoying. The cart was loading super slowly, and then it kicked me back a page so I had to re-enter some of my info again. Like, how is this okay for a checkout in 2026? The order did eventually go through, but it definitely wasn’t smooth. I’d maybe order again, but they really need to fix the checkout experience.
sally1998
March 01, 2026
"Prices felt a little off to me"
I checked out Empire Wine thinking I might find better prices than what I usually see at my local store, but something felt a little off. A lot of the bottles I looked at were basically the same price, and a few were even higher.

There were a couple of deals that seemed decent at first, but once I added shipping, the savings didn’t really hold up. Maybe it depends on what you’re buying, but it didn’t feel like the bargain I was expecting.
The site itself was easy enough to use, so no real complaints there. But if I’m shopping mainly based on price, I’d definitely compare with other places before ordering from them again.
hello_carl907
February 27, 2026
"The wine prices seemed reasonable at first..."
The wine prices seemed reasonable at first, so I was interested. But once I got to checkout and saw the shipping cost, it kind of changed how I felt about the whole order. I know wine bottles are heavy and probably not cheap to ship, but in my opinion it still ended up feeling way too expensive. The total was a lot higher than I expected, and I’d probably only order again if the shipping costs came down.
AllenCastillo
February 26, 2026
"Age check felt a little annoying"
It worked in the end, but the age check took longer than I expected. I’m not totally sure if it was the system or just my connection acting up, but it felt a bit slow.
loretta_Arredondo04
February 16, 2026
"They really seemed to know their wine"
I had a really solid experience ordering from empirewine.com. I was trying to pick a bottle for dinner and wasn’t totally sure which way to go, so I asked about a few options. The person who helped me gave a clear, useful answer and sounded like they knew the wines well, not like they were just repeating whatever was on the label. I kind of got the feeling they’ve actually tasted some of them, though obviously I don’t know that for sure. The bottle they recommended ended up being a great pick. Easy process, helpful advice, and no pushy sales vibe. I’d definitely order again.
John-kindred
February 16, 2026
"I’m usually a bit wary when companies..."
I’m usually a bit wary when companies give you all the usual polished lines about how much they care, so I wasn’t expecting much when I had a problem. To be fair though, they actually got it sorted quickly without making it a big hassle.
HOLSTEIN
February 13, 2026
"Saw the promo and thought, okay..."
Saw the promo and thought, okay, nice deal. Added everything to my cart, got to checkout… and then the discount code just didn’t work. Again. Not the end of the world, but yeah, annoying when the offer looks good and then falls apart right at the end.
EdnaMccoy_36
February 07, 2026
"Super easy return"
I had to send something back and I was expecting it to be a bit of a hassle but they got it sorted really quickly, kept things simple, and the whole return was done before I even had time to get annoyed about it.
danny-Coughlin
February 04, 2026
"My order from empirewine.com showed up packed..."
My order from empirewine.com showed up packed really well. The bottles were snug in the box, and nothing leaked or broke, which was a relief lol. Overall, I’m happy with how careful they were
james1982
January 27, 2026
"Not the best first impression, but I got my refund"
This wasn’t a great first impression. I had an issue with my order and ended up needing to request a refund. To be fair, the money did make it back to my card, but it took longer than I expected and I had to follow up once to get things moving. It wasn’t a total disaster, just slower than it should’ve been
roland_Marrero03
January 25, 2026
"I’ll admit I’m kind of picky..."
I’ll admit I’m kind of picky about tracking updates, but this was frustrating. The tracking barely changed, and my wine ended up arriving later than I expected. I reached out to support and they were polite enough, but they didn’t really give me much helpful info.
carolyn_Woods95
January 22, 2026
"Had one problem, but they made it right"
I mostly remember this going smoothly, aside from the part where the box showed up wet and one of the bottles was cracked. That was definitely annoying in the moment. I sent a couple pictures to customer support, and I think they got back to me fast with a replacement. So yeah, not a perfect delivery, but they handled it well enough that it didn’t really stick with me as a bad experience.

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